Category: Business Strategy

How to Improve Customer Service with 3 Strategies

  Just about every business intends to provide world-class customer service. And though many claim their customer service is exceptional, very few can back up that assertion. After all, once a company has established a baseline level of success in interacting with customers, it’s not easy to get to that next level of truly great… Continue reading How to Improve Customer Service with 3 Strategies

How to Choose the Right Lender for Your Business

It’s easy to think of lenders as doing your company a favor. But business financing relationships are just that: relationships. Yes, a lender has the working capital you need to grow. But a stable, successful business represents an enormously beneficial opportunity for the lender as well. So you should be just as picky with your… Continue reading How to Choose the Right Lender for Your Business

Consider key person insurance as a succession plan safeguard

In business, and in life, among the most important ways to manage risk is through insurance. For certain types of companies — particularly start-ups and small businesses — one major threat is the sudden loss of an owner or hard-to-replace employee. To safeguard against this risk, insurers offer key person insurance.

Listen and trust: The power of collaborative management

  Many business owners are accustomed to running the whole show. But as your company grows, you’ll likely be better off sharing responsibility for major decisions. Whether you’ve recruited experienced managers or developed “home grown” talent, you can empower these employees by taking a more collaborative approach to management.

Can I Claim My Airbnb Rental as a Hotel?

by William E. Rogers MBA, CFP, EA Vacation rentals are nothing new. For centuries travelers have opted to stay in private residences over hotels for a variety of reasons. It’s quite common here in Southern California with the lure of our local beaches and mountains for property owners to rent out their properties on a… Continue reading Can I Claim My Airbnb Rental as a Hotel?

BUSINESS OWNERS, HELP YOUR ESTATE BY GIFTING COMPANY STOCK

  Everyone needs a solid estate plan to distribute assets according to their wishes and benefit their heirs. But this necessity is especially keen for business owners, many of whom have spent years working hard to build up the values of their companies. If you can relate to this statement, one effective way to reduce… Continue reading BUSINESS OWNERS, HELP YOUR ESTATE BY GIFTING COMPANY STOCK

4 PILLARS OF ROBUST BUSINESS GROWTH

Many businesses start life small and simple. But with growth comes the need for a stronger company infrastructure and increased operational sophistication. As you pursue a more robust business, focus on these four pillars: 1. Organizational management Implement a formalized system for measuring performance that begins with written job descriptions and training. Issue a clearly… Continue reading 4 PILLARS OF ROBUST BUSINESS GROWTH

INNOVATE OR ACQUIRE? THAT’S THE STRATEGIC QUESTION

  Many companies reach a point in their development where they have to make an important decision: Innovate themselves or acquire a competitor? Of course, it isn’t always an either/or decision. Nonetheless, business owners should consider the pluses and minuses of both approaches. Innovating to grow Innovation is a broad term that encompasses many strategies… Continue reading INNOVATE OR ACQUIRE? THAT’S THE STRATEGIC QUESTION

SPEED UP BUSINESS DECISIONS WITH DASHBOARD REPORTS

  Would you drive a car without a functional dashboard? Perhaps once a month someone could tell you how fast you were going and how much fuel you had left. Sound good? Probably not. Yet this is how many business owners run their companies. The good news is there’s a business solution. With the right… Continue reading SPEED UP BUSINESS DECISIONS WITH DASHBOARD REPORTS