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Relevant Topics That Matter in Business and Life

Customer Service: Is It A Thing Of The Past?

Customer service has been on a downward trend since the COVID-19 pandemic. For many, bad experiences are causing them to wonder if customer service will ever get better. As a business, delivering top-tier customer service is still an important strategy to help retain and attract customers. Even if people are reporting worsening customer service,  it’s… Continue reading Customer Service: Is It A Thing Of The Past?

Posted on September 20, 2022 in Business Strategy

Generation Z And The Hybrid Workplace

Generation Z is starting to enter the workplace, and as they do, they’re changing how things are done. While the COVID-19 pandemic popularized remote work and saw the rampant growth of the hybrid workplace, younger graduates and employees are pushing back. If your business actively recruits Generation Z team members, knowing the benefits and disadvantages… Continue reading Generation Z And The Hybrid Workplace

Posted on September 15, 2022 in Business Strategy, Employees

8 Ways Businesses Can Survive Inflation or Recession

Inflation has risen like a wave, and a recession may be here. How can your business survive? Here are some tips. How Inflation Affects Small Businesses Inflation isn’t great for small businesses and affects them in many ways. Most small businesses have to raise their prices during inflation to keep up with the rising expense… Continue reading 8 Ways Businesses Can Survive Inflation or Recession

Posted on August 11, 2022 in Business Strategy

How Does Labor Shortage Affect The Economy?

The United States is currently experiencing a mass labor shortage that many link to the COVID-19 pandemic. Remote work environments, pandemic anxiety, and stay-at-home orders caused many workers to leave their jobs, and that trend continues today. In May alone, over 4 million people willingly left their jobs.  The current labor shortage is affecting the… Continue reading How Does Labor Shortage Affect The Economy?

Posted on July 15, 2022 in ASCEND Business Advisory, News and Economy

Beneficiary Designations Mistakes To Avoid

One of the most basic functions of estate planning is naming beneficiaries. Surprisingly, this can be more complex and require more ongoing maintenance/review than you might think. There are common beneficiary designation mistakes you will want to avoid. So, while it is easy to initially tell your advisor who you want the estate to pass… Continue reading Beneficiary Designations Mistakes To Avoid

Posted on June 30, 2022 in Estate Planning, Sterling Tax Advisors

How To Stay Relevant In A Changing Business Environment

It happens more often than you think. Seemingly successful businesses, even market segment leaders, experience customer-driven reversals and become nonexistent. BlockBuster Video and Toys R Us are two prime examples of organizations that became irrelevant. They lost touch with customer buying trends and the technology that enabled those trends. They remained brick and mortar companies… Continue reading How To Stay Relevant In A Changing Business Environment

Posted on June 21, 2022 in ASCEND Business Advisory, Business Strategy

How Businesses Can Overcome The Labor Shortage

For the past two years, most businesses, particularly small businesses, have been hit with challenges not seen in nearly a century. The COVID-19 pandemic created conditions that test a small business’s ability to survive profitably. Supply chain shortages, masking, stay-at-home orders, remote working, and now The Great Resignation is causing a serious labor shortage. Nobody… Continue reading How Businesses Can Overcome The Labor Shortage

Posted on May 25, 2022 in ASCEND Business Advisory, Employees