Talent Optimization for Increased Business Performance

If nothing else, this COVID pandemic has demonstrated the importance of effective employee teams in the success (even survival) of a business. Intentional or accidental talent optimization of first responders, particularly health care workers, resulted in incredible hours worked, effective response to workloads far beyond normal, even an eagerness to learn new skills to fill… Continue reading Talent Optimization for Increased Business Performance

How to Build Company Culture in 7 Easy Steps

When your company culture suffers, so does your business, from team morale to productivity, to the bottom line. Consider how your culture affects the way you interact with your customers and the experience you’re creating. According to Deloitte, “94% of executives and 88% of employees believe a distinct workplace culture is important to business success.”… Continue reading How to Build Company Culture in 7 Easy Steps

Leadership: New Year’s Business Resolutions for 2020

Welcome to a new decade! Luckily, we don’t have to make New Decade’s Resolutions, and we can stick to the new year, 2020. What will the new year bring for your business, your customers and your industry?  Of course, you’ll want to update your business plan, create a cash budget, and put together a tax… Continue reading Leadership: New Year’s Business Resolutions for 2020

Emotional Intelligence for Small Business Owners

The term “Emotional Intelligence” was created in the 1990s. It’s a relatively new concept. But scholars, leaders, and psychologists all quickly came to the conclusion that a strong EQ can lead to personal, professional and business success. So, what is Emotional Intelligence? What is Emotional Intelligence (EQ versus IQ) Emotional Intelligence is “the ability to… Continue reading Emotional Intelligence for Small Business Owners