The importance of empathy in business, in life, and in society is monumental. As social media and political polarization mount, empathy is the guiding light that can save us all. Not only is empathy a powerful way to relate with others, but it also helps us find common ground and form strong connections. Empathy can… Continue reading The Importance Of Empathy In Business, In Life, And In Society
Category: Business Strategy
How To Make Hard Decisions About Your Business…and More
Success in business and your personal life depends on making tough decisions. But if you’ve never had to do it before, making tough decisions can seem like a daunting task. To learn how to make hard decisions about your business (and more), it’s important that you know how to take inventory, set boundaries, and establish… Continue reading How To Make Hard Decisions About Your Business…and More
Customer Service: Is It A Thing Of The Past?
Customer service has been on a downward trend since the COVID-19 pandemic. For many, bad experiences are causing them to wonder if customer service will ever get better. As a business, delivering top-tier customer service is still an important strategy to help retain and attract customers. Even if people are reporting worsening customer service, it’s… Continue reading Customer Service: Is It A Thing Of The Past?
Generation Z And The Hybrid Workplace
Generation Z is starting to enter the workplace, and as they do, they’re changing how things are done. While the COVID-19 pandemic popularized remote work and saw the rampant growth of the hybrid workplace, younger graduates and employees are pushing back. If your business actively recruits Generation Z team members, knowing the benefits and disadvantages… Continue reading Generation Z And The Hybrid Workplace
8 Ways Businesses Can Survive Inflation or Recession
Inflation has risen like a wave, and a recession may be here. How can your business survive? Here are some tips. How Inflation Affects Small Businesses Inflation isn’t great for small businesses and affects them in many ways. Most small businesses have to raise their prices during inflation to keep up with the rising expense… Continue reading 8 Ways Businesses Can Survive Inflation or Recession
How To Stay Relevant In A Changing Business Environment
It happens more often than you think. Seemingly successful businesses, even market segment leaders, experience customer-driven reversals and become nonexistent. BlockBuster Video and Toys R Us are two prime examples of organizations that became irrelevant. They lost touch with customer buying trends and the technology that enabled those trends. They remained brick and mortar companies… Continue reading How To Stay Relevant In A Changing Business Environment
Reasons Why Your Business Might Delve Into The Metaverse
Do you consider yourself an early adapter? Has your business entirely, or nearly, transitioned to digital? Do you believe that maintaining your edge on the competition relies, at least in part, on staying current with technologies applicable to your industry? Is innovation, not just process improvement, a core value? If you answered yes to any… Continue reading Reasons Why Your Business Might Delve Into The Metaverse
The Great Resignation And Small Business Boom
One of the most surprising side effects of the COVID pandemic has been the phenomenon known as the Great Resignation. Today there are over 11 million job openings in the country but only 7.4 million people draw unemployment benefits. Interestingly, another phenomenon has sprung up, a boom in small business filings. After an initial lockdown… Continue reading The Great Resignation And Small Business Boom
The New Way To Think About Business Success
Despite the daily waves of negative news regarding COVID and its impact on small and medium-sized businesses, a recent poll of owners and CEOs revealed an overall optimistic outlook for 2022. We have always believed that smaller, privately-held companies tend to be more resilient and agile than larger organizations. The number of smaller companies that… Continue reading The New Way To Think About Business Success
The Post-COVID Business Pivot
Small businesses, particularly startups, frequently discover their initial business plan is not taking them where they want to go. That usually leads to several rounds of “tweaking,” but when that fails, they are faced with more existential decisions: persevere, quit or try something new. When there is a significant change in strategy, a business has… Continue reading The Post-COVID Business Pivot